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Post by kooch on Sept 27, 2019 14:08:01 GMT -6
I would have preferred the gun just worked from the start. But, a little LCP I got NIB cheap never did want to eject. Seems like that's just the way it is with guns these days, QC is hit and miss. I called Ruger and they sent me a return label. Took that gun to Fedex and off it went. I got it back a week later, today, and the note says "Replaced barrel and slide assembly. Thank you for your business."
I took it to the range and ran 100 through it without a hiccup.
Good customer service.
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Post by Catscratch on Sept 27, 2019 14:12:50 GMT -6
I have 3 mags for my lcp. One of them always ends up with a stove pipe, the other two work flawlessly.
Glad to hear Ruger was easy to work with!
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Post by biglakebass on Sept 27, 2019 16:42:11 GMT -6
Very cool to hear.
Mossberg was incredible for me too.
I bought a demo over under from a rep.
Trigger randomly would just fuck up. Impossible to recreate. Random as hell.
Sent it back. They test shot it many time over about a week. Finally it failed.
They sent me a new gun off the shelf.
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Post by nhmountains on Sept 28, 2019 21:13:42 GMT -6
I won a Mossberg shotgun a few years ago at a NWTF event. The shotgun I received had one sling stud tapped in the stock but, the barrel stud wasn’t tapped. I contacted them and they shipped a new barrel and provided a return label via fedex. The issue was with fedex I needed to sign for the barrel. I had to go to their shipping hub about 15 miles away. No problem. I got the new one and sent the old one on it’s way. I thought everything was good until a couple days later I received another shipping notice. I had to drive over there again and it was another replacement barrel. I emailed my contact and he said to mail it back and he’d let them know not to reship. I shipped it back. This happened 3 times. On the third time I asked the guy for a hat or t-shirt since I’d wasted a few hours and 100 miles driving around due to their errors. He didn’t reply that time so the barrel sits in a box at home unused.
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